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Phone: Daytime (715) 845-5545 Evenings (until 8:00PM Central) (715) 849-2344

Please read the following terms, payment, and shipping information carefully:

Our guarantee: We guarantee our animals to be in perfect health upon arrival. All sold animals will have proper body weight and showing no physical signs of illness. If properly acclimated and cared for, our animals should do excellent for you. Its difficult to put a longer term guarantee on our animals because once you receive them, we have no way of controlling how they are cared for. For example, if you keep a leopard gecko on a calcium based sand and it gets impacted, that is not something we have any control over. We cannot guarantee against flawed husbandry practices. If you do have trouble with any animals you receive from us within the first week or two, please contact us and let us help you find a solution to the problem. If a replacement is necessary, we reserve the right to replace the animal with a similar animal that has the same value. If the animal cannot be replaced, we will give you credit towards a different type or towards a future purchase. We do not give out cash refunds.

Choose the animal(s) you are interested in. Please contact us via phone or email to make sure the animal is available. We don't have an automatic ordering page because we like to talk to each customer to make sure they are getting exactly what they want and they know how to care for it. We want you to have a good experience adding our animals to your collection. When you contact us, we can give you an exact price quote including shipping fees.

Shipping in the US: All of our animals are shipped Fed Ex Overnight, live delivery guaranteed. The cost for most shipments is $50 per box. We can fit a large number of animals in each box so there is no additional shipping charges if you purchase a group of animals. We use insulated boxes to help stabilize the temperature. If needed, 30 hour heat packs are also used. In summer, we will use cool packs to keep the animals from overheating. For small orders, most animals are packaged individually in deli style containers with air holes. Larger orders may require us to put them in groups to save on space. Our survival rate with Fed Ex is around 99%. If there are any losses, we need to be notified within 24 hours, preferably with a photo of the deceased animal sent via email. We do not issue cash refunds for losses, but we do replace the animal at no charge. We ship in the late afternoon or early evening and the package usually arrives the following morning before noon. Someone must be present at the address to sign for the package. Shipments can be sent to your place of employment if you prefer. We usually ship on Mondays, Tuesdays and Wednesdays. Mondays are very difficult for us to ship because of our heavy feeding schedule with the animals. We can also ship for delivery on Saturday, but Fed Ex does charge an additional $12.50 for that service. That would bring the shipping total to $62.50.

International Orders: We are not able to ship animals overseas at this time except for the Hamm Show. We hope to be able to do international shipping in the future.

Canadian Orders: LIZARDS: We can ship geckos and bearded dragons to Canada, but they have to be shipped through the airlines instead of Fed Ex. US Fish and Wildlife permits and inspections are also needed. The cost to ship to Canada is about $200. Our minimum order for Canadian Shipments is $2000, not including the shipping costs.

If you live within a driveable distance to the US border, it is possible to have your shipment sent via Fed Ex to any US city near the border. The cost would be $50. You can pick the package up at the Fed Ex station, then take them over the border. You will have to pay a tax at the border when they are inspected, but it is still much cheaper than having the shipment sent directly into Canada.

Canadian Orders: BOAS and PYTHONS: The cost is $1200, which covers shipping costs, permits, and inspections. International shipping takes a lot of paperwork, permits, and planning, so we have a minimum order of $10,000 for all CITES species. It generally takes about 2-3 months to complete and receive the paperwork for all CITES shipments. A 50% deposit is required to place an order. The balance is due no later than 1 week before the shipping date.

Hamm Show: We do send a shipment of geckos to Germany for the Hamm Shows. We take orders for the show starting one month before the show date. All orders must be paid in full no later than 1 week before the show. We send the shipment to our contact in Germany who will deliver them to the customers at the show.

December Hamm Show Orders: We are taking orders for the December Hamm Show in Germany starting on October 1st. To place an order, please contact our friend at

You can also get more information about receiving animals at the Hamm Show here. and import fees:

Individual Photos: Whenever possible, we try to have individual photographs of many of the animals we have for sale. Unfortunately, with the large number we produce, its impossible to have photos of every animal. Generally, we do not have photos of our hatchings and young juveniles of any types except snakes. If you look on our various pages, we have photos showing examples of each type we are working with. You can expect your new addition to look similar to those in the photos. We do provide individual photos of most of our higher quality sub-adult and adult animals. You can see a photo and some general information including length/weight, sex, and price.

Placing Animals on Hold: We can put animals on hold for a customer for 1 week before payment is required. If a payment hasn't been received at that time, the animal will be back up for sale.

Deposits and Payment Plans: We offer payment plans on most of our more valuable animals, usually those with prices exceeding $1000 or more. To hold a specific animal(s), a minimum deposit of 30% is required. Monthly payments can be made after that. The duration of the payment plan is determined by the value of the purchase. When a deposit and payment plan is set up, we will provide a contract that will be signed by the buyer and seller so both parties are aware of the conditions of the sale (animals purchased, purchase price, and payment plan). Once the animal(s) are paid in full, shipping arrangements will be made.

Deposits and payments are non-refundable. Please consider this when deciding to make a purchase. We cannot have an animal on hold with a deposit and payments made, only to have the customer decide they don't want the animal anymore and want their money back. There's no point in doing deposits or payment plans if we just have to send the money back if a customer changes their mind. The only exceptions to this is if the animal gets sick or dies while still in our care and we have no similar animal we can replace it with. It is EXTREMELY rare for this to happen. We are flexible with the duration of our payment plans. We understand that sometimes, a customer has a setback and can't pay for a purchase in the agreed upon length of time. If it takes an extra couple weeks, even a month to finish a payment plan, that is understandable. However, we cannot keep an animal on hold indefinitely because a customer has no means to finish paying for it. We will be as accomodating as possible in these situations, but we do reserve the right to cancel a plan completely 60 days after the final payment was to be made. Please be sure you want to make a purchase, and will have the funds to do it, before committing to it.

Payment: Once you know the animal(s) are available, the next step is payment. We have 4 basic methods of payment.

1. POSTAL MONEY ORDERS are the preferred method. A Money Order for the total amount including shipping can be sent to our address. Along with the payment, please enclose a note containing your NAME, ADDRESS, PHONE, EMAIL, and your ORDER. We will contact you within 24 hours after receiving payment so we can set up a shipping date.

2. PAYPAL, www.paypal.com can also be used for payment. This is a very user-friendly, quick way to make online payments. We have completed nearly 1000 transactions with PayPal over the past few years.

3. PERSONAL CHECKS have a 7 day hold on them to make sure they clear before the shipment is sent out. Along with the payment, please enclose a note containing your NAME, ADDRESS, PHONE, EMAIL, and your ORDER. We will contact you within 24 hours after receiving payment so we can set up a shipping date.

4. CREDIT CARD (visa, mastercard, discover). Please call us if you want to use this method as we need to get your information over the phone. Never email anyone your credit card number or information.

Acclimation and caring for your new animals: We want our animals to do well for you. It is very important that they are kept properly. Please see our care information pages on our site. We have lots of useful tips on acclimating your new animal, cage setup, feeding, breeding, etc.

Are you unsure about ordering a reptile from us? There are a lot of scam artists taking people's money or sending poor quality animals. Its very difficult to figure out who's who when you can't meet them in person. We've learned this the hard way a couple of times. CrestedGecko.com strives to provide the best possible quality, selection, and a competitive price. A great place to check our a breeder's or dealer's reputation is the "BOARD OF INQUIRY" at www.faunaclassifieds.com. Just type in the name of the person or business you are interested in and you can find out what other people have said. Its a great way to avoid getting taken advantage of. Type in CrestedGecko.com or Garrick DeMeyer so you can check out our reputation. Fauna Classifieds is a great tool and worth using.

We take great pride in the quality of our animals and customer satisfaction. We put a lot of effort into making sure our customers are informed and more than happy with the animals they receive from us. We can't possible post every positive remark we get from customers, but we'd like to at least share a few with you so you can get the idea of what people say about our animals and service. Ask anyone, anywhere, that has done business with us and you'll pretty much hear the same thing:

I got them yesterday and everything was great. The coloration in the leopard
geckos is stunning. I can't even begin to compare them to some of the other
"high yellows" I've gotten from other breeders. As for the bearded dragon
you couldn't have picked out a better one to match my coloration preferences.
I am very satisfied with your service and the animals you are producing. I
will bookmark you for any orders I will be taking in the near future.

A very satisfied customer of crestedgecko.com
Ryan

She is awesome !! She eats like a monster !! A great addition to my tang/
hybino bells. I will be buying more from you soon, more than one gecko for
sure next time!! THANKS.

Thanks guys I received the dragons this morning they are wonderful i would not
hesitate to do business with you again thanks Mark in Wyoming

Garrick,

The Geckos got here yesterday and are doing great Id like to thank you for
making this so easy for me.

thnx,
KC

Hey Garrick,
The gecko just arrived, alive and well, and I have to tell you- HE'S HUGE. I really, really was not expecting him to be that big, but it's a very pleasant surprise, let me tell you that! It was a pleasure doing business with you, very speedy delivery and transaction, and thank you for helping me find the gecko I've been looking for! I'll be talking with you soon- I'm planning on buying either a male leopard gecko or crested gecko for my girlfriend. It was a pleasure!
Thanks again!
Luke

Hey Garrick. I just wanted to let you know that
you are a jedi at what you do. I couldn't be happier
with the dragon you sent me back in April. The colors
on him are crazy. He gets more orange with each shed.
I just measured him today at 15 1/2 inches. His
personality is mostly laid back but also curious. I
linked some pics and I also put some others up on
flickr.com under the user name a beardie named
skeletor. Anyways man I justed wanted to thank you for
sending me such a great quality lizard, I know I
couldn't have got a deal like this anywhere else.
Thanks, From Adam F.

Hey, Garrick just wanted to say thanks for another smooth transaction (I bought a crested from you about 5 months ago). Shes Beautiful and best pack job I've ever seen. I'm sure will be doing a lot more business in the future.

Mike H.

Hey Garrick!

The lil boy made it safe and sound! I named him, Tigger! Man, it he drop-dead gorgeous! He's even prettier in person then in the picture you had on the website!!! He has got to me one of the cleanest and brightest pastel's I have seen lately! Thanks SOOO much!

I am already a repeat customer, but I can tell you again ... I will be back to do more business with you time and time again. You have great stock, a beautiful operation, a vast array of knowledge, and on and on and on ... but the most important part (for me at least) is the customer service. Heck, you don't even treat me as a customer, you treat me as I am one doing you a favor! You always return my emails or calls within minutes, always go above and beyond to help get me what I am looking for and have even accommodated around me so I could take the hour trip over to see you and your place for myself!

That isn't your typical, every day business person if you ask me. You set the bar very high for your competitors! I will send any and every reptile enthusiast I know your way! I can promise you that!

Thanks again,
Shanna

Garrick,

She has arrived safe and sound. Thanks for a great ball python. It's rare to find anybody who takes the time for customer service in any realm, so you've made some new customers.

Best,

Troy

Garrick,
I just wanted to send you a "thank you". My crested came earlier this morning then expected and I was very excited. He was still warm when I opened the package. I have to say that I am just so impressed with your business, communication, and quality reptiles. All 4 geckos are doing wonderful!!
I will be ordering from you many more times in the future and will pass along my great experiences to many others! P.S: Jill from Leaping Lizards in Burnsville,MN knows of you to!
Thank you so so much,
Amie

Richard

5/1/08

Garrick,

The snakes arrived safely and they're gorgeous :)
Thank you for the flawless transaction!

-Mandi

6/20/08

We purchased a 50 lot of assorted leos from Mr DeMeyer and all we can say is WOW! The most proffesional breeder to deal with. Always willing to chew the fat and answer any questions and also give great advise!

Don't hesitate to buy from Garrick and trust in what he tells you!

Thanks Garrick

Paul and Anna McIntyre

8/8/08

Hi Garrick,

I'm sorry I didn't get back to you yesterday when the snakes arrived.

WOW! CHECK OUT THAT BUTTER! HE'S AWESOME! I just love the color and markings on him. What a beauty.

The het pieds are nice too. Very healthy looking and nobody hissed at me, so I am very pleased. Thank you for easing my worry about buying a snake unseen. I hope to purchase additional snakes from you in the future!

Regards,
Chris

8/12/08

Hi Garrick,
I wanted to let you know he arrived safely. He is amazing! his color is beautiful. I'm absolutely impressed with him. Thank you for accommodating me and getting him here on time! I will definitely be doing more business with you in the future. Thank you so much and keep up the good work.
Sincerely,
Lilli

8/27/08

Hi Garrick,

Just wanted to let you know that I recieved my new albino ball python. The color of the snake is amazingly beautiful, and she is very sweet. I'm very satisfied with the service and the quality of your animals. I will surely be placing more orders with you in the future, I never expected to get that quality of snake or service from anyone online. I have already refered 5 people to you, and there is more to come. Thanks again for the help, we love our new companion!

Thanks, Mike

8/29/08

Hi Garrick

Your herps arrived safely and in excellent condition. Each is exactly as I had hoped for. I'm 100% pleased.

Many thanks for this opportunity,

Sue

8/29/08

Hi Garrick,
I just recieved the snake and he is a beauty! Great packaging! I have never purchased a snake via the internet and wondered how well the snakes tavel, but your extensive packaging definately makes it a trouble free journey for the animal. I plan on purchasing a ball-spider soon, so I will be looking for you at the Chicago show to pick out another of your snakes.

Thanks again!

Rob

9/17/08

Sorry it took so long for me to reply. I wanted to let you know that the girls got here in perfect condition. They were even better than the pictures led me to believe. Your customer service and top quality animals are far above the rest. I will definatly be a return customer. Thank you!

Jeremy

Those are a very small sample of the positive feedback we get on our animals and our service. You can have confidence buying from us!

This is a small sample of the hundreds of positive emails we get each year. We get these on a nearly daily basis,. We'll post more from time to time

Price Per Gecko:	Import/ Delivery Fee (to be paid when the gecko is received at the Hamm Show)
up to $100	20 euro
$101- $800	30 euro
$801 and up	50 euro